Delivery Methods

Choose the delivery option that works best for you

We offer two convenient delivery methods so you can receive your order how and when you prefer:

1. Personal pickup

Pick up your order in person at our local point. It’s fast and free – perfect if you're nearby.

• Cost: Free

• Processing time: Usually the same or next business day (after confirmation)

• Pickup address:
  GOTOMA SP. Z O.O

  Nawojowska 38a
  33-300 Nowy Sącz

  POLAND
  Open hours: 9 AM - 2 PM

Please wait for an email or message confirming that your order is ready for pickup.

2. Courier delivery

Have your order delivered straight to your door via a trusted courier service. Fast and secure.

• Delivery cost: [depending on weight and payment method]

• Delivery time: 1–2 business days after dispatch [depending on product availability]

• Tracking: Yes – you will receive a tracking number once the package is shipped

• Available payment methods: Bank transfer, PayTel, cash on delivery

We recommend checking the condition of the package in the presence of the courier. If damaged, ask the courier to fill in a damage report.